Privacy Policy

Effective Date: February 23, 2026

Foster Burgess, LLC ("we," "our," or "us") operates Contact Hippo at contacthippo.com. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you create an account or use Contact Hippo, we may collect:

  • Account information: Your name, email address, and phone number
  • Contact data: Names, email addresses, phone numbers, images, and other information you add about your contacts
  • Images: Photos and files you upload to the service
  • Billing information: Payment details processed by Stripe (we never store your full card number)
  • Usage data: Log files, IP addresses, browser type, and pages visited for service operation purposes

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Contact Hippo service
  • Process payments and manage your subscription
  • Respond to support requests
  • Send service-related communications (receipts, account notices)
  • Improve and develop our service

3. Cookies

We do not use tracking cookies or third-party advertising cookies.

We use session cookies solely to maintain your authenticated session while you are logged in. These cookies expire when you log out or close your browser session and are not used to track you across other websites.

4. Data Sharing

We do not sell, rent, or share your personal data with third-party marketing tools or advertising services.

We share limited data only with service providers necessary to operate Contact Hippo:

  • Stripe — payment processing. Stripe's privacy policy is available at stripe.com/privacy.

These providers are contractually limited to using your data only to provide their service to us.

5. Data Security

We implement industry-standard security measures to protect your data in transit and at rest. No method of transmission over the internet is 100% secure, but we take reasonable precautions to safeguard your information.

6. Data Retention

We retain your data for as long as your account is active. If you close your account, you may request deletion of your personal data by contacting us at info@contacthippo.com.

7. Children's Privacy

Contact Hippo is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from a user under 18, we will delete it promptly.

8. Your Rights

You may contact us at any time to:

  • Access, correct, or delete your personal data
  • Request a copy of the data we hold about you
  • Close your account

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of the service after changes take effect constitutes your acceptance of the updated policy.

10. Contact Us

Foster Burgess, LLC 335 South White Street Wake Forest, NC 27587

Email: info@contacthippo.com Phone: 919-271-1162

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